Norman - Head of Chaos
His business card says Account Director. The team calls him Head of Chaos. Both are accurate. The real job, he'd argue, is making sure none of that chaos ever reaches you.
We put microphones on our own crew during a live build. Five short films, no script, no retakes. There was no time for that anyway.
Because that's how this world works. Plans shift, deadlines don't, and the doors open Monday morning either way. These are the people on the floor when your project can't go wrong, caught in the act of making sure it doesn't.
No room for error, that's the part we like.
His business card says Account Director. The team calls him Head of Chaos. Both are accurate. The real job, he'd argue, is making sure none of that chaos ever reaches you.
There's a truck on P6 with a time slot for tomorrow and material Sander needs today. Every venue has rules, and every build has a Sander. This is the kind of problem you were never going to hear about. He was on the phone before it became one.
Who's afraid of red, yellow and blue? Not Jacintha. Most of her day is moving colours around a floor plan, and somehow that's exactly what keeps a schedule from slipping. If you've ever wondered what calm looks like mid-build, it looks like this.
Every banner above your head went through Roel first. He spots a crooked frame from across the hall, and the crew rarely gets away with anything either. Spend enough round-the-clock days together, he says, and something shifts.
Rochelle isn't ours. She's the producer on the client side, managing every stakeholder on this floor, including us. Her phone rings mid-interview. That's not an interruption. That's the job.
That's the part we like. The crew you just listened in on shows up with the same energy on every agency build, and with the same allergy to surprises. See what that looks like when it's your project on the floor.
